We know that many Australians have been inconvenienced these past few weeks, and for that we apologise. We're sorry.
But we're also listening: listening very hard to what you want from us. Our mission is to be a safe, reliable airline that enables ALL Australians to go the places they want to go at a price they can afford to pay.
Since we haven't been flying, our competitors have raised their fares by more than 30%*; we don't think that’s fair. It's a big country, and we believe that every Australian should be able to travel for a reasonable price.
So while we're always looking for ways to improve, one thing will never change: our absolute commitment to ensuring all Australians can go to the places they want safely, affordably and reliably.
Thanks for your support,
The entire Tiger Airways team
* Source: Goldman Sachs & Partners Australia Investment Research 18 July 2011.
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